0329 3666778 | 042 37111199 konex.int@gmail.com

privacy policy

We Take Care Of Your privacy & data

Privacy Policy for Konex International (konex.pk) Effective Date: April 29, 2026

At Konex International, we are committed to protecting the privacy of our customers. This Privacy Policy describes how we collect, use, and protect your personal information when you visit www.konex.pk.

1. Information We Collect We collect information you provide directly to us when you create an account, place an order, or contact us. This includes:

  • Personal Details: Name, email address, phone number, and physical shipping address.

  • Payment Information: Details required to process payments via bank transfer (UBL), JazzCash, or EasyPaisa.

  • Technical Data: IP address, browser type, and usage data collected via cookies to improve your shopping experience.

2. How We Use Your Information We use your data to:

  • Process and fulfill your bicycle orders.

  • Communicate order updates and shipping details.

  • Improve our website functionality and customer service.

  • Comply with legal obligations in Pakistan.

3. Data Sharing and Security We do not sell your personal data. We only share information with third parties necessary to run our business, such as:

  • Logistics Partners: To deliver your bicycle.

  • Payment Gateways: To securely process your transactions.

  • Legal Authorities: If required by Pakistani law (e.g., PECA 2016). We implement industry-standard security measures to protect your data from unauthorized access.

4. Your Rights You have the right to access, correct, or request the deletion of your personal information. To do so, please contact us at konex.int@gmail.com

VIEW YOUR CART

privacy faq’s

FREQUENTLY ASKED QUESTIONS

What information do you collect about me?

We only collect the essentials needed to get your bicycle to your doorstep. This includes your name, shipping address, phone number for delivery coordination, and email for order updates. We also collect basic technical data like your IP address to ensure our website stays secure.

Is my payment information safe?

Yes. We do not store your full bank or wallet details on our servers. Whether you pay via UBL, JazzCash, or EasyPaisa, your transaction is processed through their secure, encrypted gateways.

Do you share my data with third parties?

We never sell your data. We only share necessary details (like your address and phone number) with our trusted cargo partners so they can deliver your bicycle.

Can I request to have my data deleted?

We never sell your data. We only share necessary details (like your address and phone number) with our trusted cargo partners so they can deliver your bicycle.